Everything people ask us before getting started

A cloud-based system that lets service businesses accept bookings and online orders from a single dashboard. It runs in the browser — no installation — and connects to WhatsApp and Google Calendar so confirmations and reminders reach customers and your team automatically.

It is used today mainly by restaurants, cafés, bars, hair salons, barber shops, spas, dental clinics and other practices, auto shops, yoga and pilates studios. If your business schedules appointments or tables in advance, TeoTech Reservations fits.

Just an email address, a browser, and your business basics (name, hours, address). In less than 10 minutes your booking page is live and you can share it on WhatsApp, Instagram or paste the link into your Google Business profile.

No. TeoTech Reservations runs entirely in the cloud and is managed from any browser. You and your team sign in with email and password; we take care of updates, backups and security.

Based on your business hours, service duration, and capacity (tables, chairs, operatories) you configure. When a customer books, that slot is locked automatically to prevent double-booking. You can define different rules per day, per service, or per season.

Yes. Every booking generates a unique link that the customer receives by email or WhatsApp. From there they can change the date, adjust the number of guests, or cancel within the window you configure (for example, up to 2 hours before).

Yes. Immediate confirmation at booking and scheduled reminders (24 hours, 2 hours, etc.) via email, WhatsApp and in-app. You decide the timing.

Three levers: mandatory confirmation when booking, automatic WhatsApp reminders before the appointment, and (on the roadmap) the option to require a deposit or pre-authorization. Today, locations that turn on WhatsApp reminders report 20–40% fewer no-shows.

Yes. The orders module (pickup and delivery) works independently, so a restaurant can run only orders, only bookings, or both in the same dashboard.

You set your location on the map and a radius in kilometers. The system automatically validates that the customer's delivery address falls within the radius before accepting the order. You can also configure a flat shipping fee or one that varies with distance.

Yes. Each product can have variants (size, flavor, options) and optional modifiers with per-item taxes. For example: a coffee in three sizes with an upgrade to plant-based milk at an extra cost.

Booking and order confirmations, advance reminders, order status changes (in preparation, ready, out for delivery) and automatic replies to common questions. You decide which messages are sent and when from the dashboard.

You connect your existing number by QR code, similar to pairing WhatsApp Web with your computer. You do not need to buy a new number or change the one your customers already know.

It is two-way sync. Every confirmed booking appears automatically in the business or staff member Google Calendar, and if you block a slot directly in Google Calendar the system respects it and stops offering it to customers.

Yes. You create individual users with their own email and password. Each user only sees and can do what their role allows.

Owner (full access), Administrator (manages bookings, orders, products and staff but not billing), Operator (only daily bookings and orders), and Reader (view-only). You can also create custom roles with granular permissions.

No limit. Add all the staff you need at no additional cost.

It is free today so you can start using the system risk-free and without a credit card. Our future model includes paid plans when we add advanced features (online payments, POS, KDS, executive reporting), but current users will keep preferential terms and we will give plenty of notice before any change.

Not yet. As of today payment happens at delivery or on arrival (cash, card terminal, transfer). Online payments inside the booking or order flow are on the product roadmap; if this is critical for you, write to us and we will coordinate a timeline.

On servers managed by TeoTech with daily backups and encryption in transit (HTTPS) and at rest. Your business is the controller of the personal data of its customers and TeoTech acts as a processor, following the principles of HIPAA (US), PIPEDA (Canada), and LFPDPPP (Mexico). The business decides its own privacy notice based on its country.

Once paid plans are active, yes. While the plan is free there is nothing to invoice because there is no charge.

WhatsApp and email support during Mexico business hours (Monday to Friday, 9:00 AM to 7:00 PM CT). Future paid plans will include priority support with committed response times.

You can export your bookings, orders and product catalog at any time from the dashboard. If you close the account, your data is kept in encrypted backup for a reasonable period so you can reactivate; after that it is permanently deleted.