Almost everyone reads it
WhatsApp has a much higher open rate than SMS or email in most markets. The reminder customers actually open is the WhatsApp one — which is why it cuts no-shows.
Feature — WhatsApp
Automatic confirmations and reminders via WhatsApp
Connect your WhatsApp number and the system sends confirmations, reminders, and status updates on its own. No SMS fees, no third-party bots, and no loss of control over who receives what.
How it works
How do you connect and use it?
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Connect your number with a QR code
From the dashboard you scan a QR code (similar to linking WhatsApp Web). The system connects to your current number — no need to buy a new one.
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Configure which messages go out automatically
Choose which events trigger a message: booking confirmation, 24h reminder, 2h reminder, order being prepared, order ready, order on its way. On/off per event.
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Customize the templates
Each message has an editable template with variables: {customer}, {date}, {time}, {service}, {cancel_link}. Adapt the tone to your business without touching code.
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Messages come from your number, not an anonymous bot
Your customers receive messages from the WhatsApp number they already use to talk to you. They keep the history and recognize the sender.
Why it matters
Why WhatsApp makes the difference
No per-message cost
You don't pay for SMS or messaging credits. We use your direct number, so sending 10 or 1,000 messages a month costs the same.
Your customer can reply in the same thread
Unlike an automated SMS, the customer replies on WhatsApp and the conversation stays in the same chat with your business.
Reduce no-shows by 20–40%
Automatic reminders before the appointment time significantly reduce customers who forget or don't show — consistently reported across restaurants, salons, and clinics.
Preguntas frecuentes
Frequently asked questions — WhatsApp
Do I need WhatsApp Business or will a personal account work?
Either works. WhatsApp Business gives a better experience (business profile, labels), but it's not required. What matters is a number dedicated to your business.
Is this the official WhatsApp Cloud API?
The standard connection is via QR code, the same way you link WhatsApp Web — quick to set up, no Meta paperwork. If you need the official Cloud API, write to us.
What happens if WhatsApp disconnects?
The dashboard shows the connection status and emails you if it drops. Reconnecting is just scanning the QR again. Confirmations continue by email while disconnected.
Can I turn off WhatsApp and use only email?
Yes. The integration is optional. If you only want email confirmations, don't connect WhatsApp and the system works the same way.
Do customers need to have me saved as a contact?
No. The customer's number is captured at booking; the system sends messages to that number. No saved contact needed.
Try it in your business
Connect your WhatsApp number and the system sends confirmations, reminders, and status updates on its own. No SMS fees, no third-party bots, and no loss of control over who receives what.